This pump is excellent, removes water quickly and the special wide base allows it to sit on the cover without tipping. It can double as a hot tub pump, with a different base,and can even be thrown into the swimming pool to reduce its level. 5 stars

Had one for 3 years Year 1 OK, Year 2 broke the pipe connector.. it is not PVC so had to cludge up a connection... Year 3 it failed to self start when it was in the water...albeit the motor seems to work OK...

Solution.. I am buying another one... because when it worked it was totally mindless... and we will be more careful with the pipe connector .. 2 stars

1st year, worked great.
2nd year, I had to keep turning power off and on to reset.
3rd year, stopped working.

Updated - Returned to manufacturer. They replaced with a new unit in one week. 2 stars

We got the pump last year with the installation of our pool and initially it did clear the water off the top of the pool cover quite effectively. Lately, it hasn't been starting - even when freshly plugged in. I took the top off and discovered that there was water in the compartment containing the unit's circuit board. That's probably the root cause of the pump failure. In my humble opinion, the pump's electronics enclosure could have been better designed.

I would smply replaced the unit with one from a different manufacturer but there doesn't seem to be much choice in this regard. Having read another reviewer state his was being replaced by Rule, I got to thinking I'll wait until Monday to call their customer service department to see if the repair/replacement is covered by warranty. (The pump was given to us by the pool cover supplier. Since I didn't purchase it outright, I don't have warranty info)

Until it stopped working, I was pleased with the Rule 1800.

Practical tip: Be aware there's a little screen that needs to be cleaned out periodically to keep the debris from blocking water flow. No tools required for this, just remember it when the pump sounds like it's working but no water flows...

Good luck. 2 stars

This unit arrived slightly damaged (base would not stay on). Contacted manufacturer, who reluctantly sent me a new base (kinda warned me about buyin from Amazon). Unit works great now, as I had to replace my other pumps (little giant) which stops working after just 1 season (both of them). This one states that it has freeze protection, (we'll see about that!). Had to remove it for the warm season, but when I did have it working, it pumped out the water very quickly ! Technical design is very nice too! 5 stars