Item #65 in Tennis & Racquet Sports

Penn Championship Extra Duty Tennis Balls - 24 Can Case

Made by Penn

Sales Rank on Amazon.com: 12513

Average Review: 1.5 stars

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See more items in: Sports & Outdoors: Tennis & Racquet Sports

Amazon.com Reviews

Average Rating: 1.5 out of 5 Stars

The following review received 10 helpful votes out of 11 total votes:
Review Date: 2008-06-05
"Rip off, Shell Game, Swindle, False Advertising, No Respect"

I won't really need a video review, since the items advertised were a doz. tennis balls, we received one at the price advertised. No one contacted us that there was an error as you see ;
Penn Championship Extra Duty Tennis Balls - 24 Can Case
Penn Championship Extra Duty Tennis Balls - 24 Can Case
You are displaying 24 can case. Once my and thousands of others orders were received via your site and deductions from our Credit cards- "only one(1) can was sent !!!!!
We were never contacted so we had to call to complain and request the other 23 cans. We were told that "Yeah, we know, a mistake was made by "Amazon" we will refund your money. After they have had thousands of order and $$$$ to use (collect interest ) boost sales, some people won't ever request a correction.

I asked why the ad was still running if it was an error? How can you fail to honor the advertisment, even if Amazon had to pay the dealer for the order. "Oh,no we don't have to do anything but refund the money ." NOT !!!! It is not just "ripping off the public" via the Internet, but it is also besmirching Amazon's reputation.
So I wrote Amazon to complain, got an "auto" response via email and that was that until now.
So you want a review of this product ,huh ? Well, Anchor hardware, Amazon and the non-existent product in this "Shell game" all suck.

You will never receive another order from our household as you are all
1 star

The following review received 5 helpful votes out of 6 total votes:
Review Date: 2008-08-15
"BIC the WORST SELLER! NEGATIVE 5 stars!"

Just like the other reviewers. Bic sent me 1 can of PENN tennis balls when I ordered 24 cans. They MASSIVELY lie and cheat. It's repugnant what BIC is allowed to get away with on Amazon.com.

I paid $14.xx to receive ONE can of tennis balls. That's so laughable.

Last night, I went to a local Target to purchase a can of Wilson tennis balls (something to play with before receiving my 24 cans of Penns) and it was $1.87 for one can of Wilson balls. Bic charged me $14.xx for a can of Penn.

It's utterly outrageous!

BIC will NEVER, EVER receive another order from me! 1 star

The following review received 4 helpful votes out of 6 total votes:
Review Date: 2008-08-14
"False advertising"

I ordered tennis balls that said 24 can case. I ordered 2 of them. That should be 48 cans -3 balls per can=144 balls. Waiting for my 144 balls but received 2 cans (6 balls). Misleading advertising and pricing was based upon 144 balls. Amazon told me to call BIC and they said they don't even stock 48 cans. BIC would not honor their ad. Amazon is following up with them. I would not recommend them. 1 star

The following review received 2 helpful votes out of 3 total votes:
Review Date: 2008-08-16
"Mistake Corrected Quickly & Amicably by Bic"

I think that the best test of a transaction is not whether everything goes well, but how a problem with an order is resolved. I viewed the original offer of 24 cans for $5.00 over several days before placing an order. It looked too good to be true - and it was. Bic responded quickly, the problem was resolved immediately and quite professionally. However it would not have been an issue if Amazon and Bic had a better process for checking problematic situations before they escalate. A simple email stating that there was a problem with the order would have sufficed. The "Keep It Simple" policy applies. 4 stars

The following review received 1 helpful votes out of 3 total votes:
Review Date: 2008-08-14
"Fraud? Class Action lawsuit?"

Items Ordered Price
24 of: Penn Championship Extra Duty Tennis Balls - 24 Can Case [Misc.]
Sold by: BIC Superstore (seller profile)
$5.78

- 24 item(s) Gift options: None

I have no idea how these people can get away with this. I bought and paid for this stuff and I got an email today saying my order was canceled. I will never use amazon again for anything, nor will I advise anyone else to simply because they allow rip off stores like BIC Superstore to decieve people. They should be called RIP Superstore instead.

Furthermore, I have a printed receipt, screen captures of my order and the ad, and everything else.

If anyone else is interested in filing a class action lawsuit please invite me as your amazon friend. 1 star