I read the review by Ms. Shirley, and was a little hesitant to order this product. However, I am currently deployed to Iraq, and desperate to resume playing rugby, so I went ahead and ordered it ... basically took a gamble. Shortly thereafter, I received an email from Amazon that the item hadn't been shipped, so I contacted the vendor via email. I was definitely a little irate, and expecting the worst. Within a very short time (< 12 hours), I was contacted by their customer service supervisor, who explained that, while they had shipped my order several days previously, they had not notified Amazon, not wishing to charge my payment until they were confident that I'd received the rugby ball. A few days later (about 14 days after the order shipped) it arrived in theater. I am very pleased with the Irish Rugby Union ball, the promptness and courtesy of World Rugby Shop's response, as well as the very competitive price. We've already given the ball a test run here in the sands of Iraq, and it's held up splendidly. Thanks World Rugby Shop. 5 stars

i have not received this purchase yet over a month later and the company has proved nearly impossible to deal with. i would not recomend it to anyone 1 star