The warranty for this product is worthless. The documentation at the manufacturer's site http://www.soft-sleeper.com warranties the product for 10 years. After 1 (one) year's use we experienced breakdown of the mattress in the head and hip areas. After numerous emails to the seller and manufacturer (no phone numbers available for the manufacturer) we were told a replacement after 1 year's use would cost 50% of a new mattress. In addition, we would be required to ship the product back to the manufacturer at our cost for their confirmation of the problem. If they disagreed with our assessment of breakdown of the mattress, they would charge us another $45 to return the original mattress to us. Avoid the hassle and purchase from a reputable manufacturer like foamorder.com. They are more expensive but you will be happier in the long run. 1 star

Matress arrived before confirmation lettet from sleep center in good shape. Product meets all expections and is very comfortable to sleep on. Pillow is a sorry excuse made of floor sweepings. Cover provided fits and is useful. 5 stars