DO NOT ORDER THIS PRODUCT!!! I ordered the king version and it is horrible. I want my money back!!!! This was delivered in three boxes and was bound by plastic wrap. Once out of the box, the three layers were cut with what looked like pinking shears and were horribly uneven. This was NEVER a mattress that sold for 1259.00 ... When I tried to return it All Sleep was helpful at first but I could not package the layers to send. While trying to come up with a solution to the shipping problem, the UPS labels they sent to me expired and now they will not return any emails or calls. They are not a member of the BBB in MA, so foget trying to report them.WORST SERVICE AND PRODUCT EVER! 1 star

We Ordered this after hours on a Monday we received tracking info within 48 hours. The shipment arrived at our door less than a week latter in 3 managable size boxes. The heaviest was 23 pounds. After the 20 minutes it took to get through all the tape and packageing we laid it out for a few hours to help the factory smell. A little Fabreez finished the smell off. The hardest part was finding the small almost unnoticable words at the end of the foam that said which was the firm and which was the medium. Getting the bed set up was no problem, and then came the test--sleeping on it. For the first time in 14 years when we roll over on the bed the other person doesnt get bounced off! It will take a little time to get the foam accustom to our bodies, but when we wake it is in the same positon that we laid down in, no tossing no turning. And I actually feel like I have gotten some sleep. The matress cover was ugly (oh well no one will see it) and there was no pillow that shipped with it, but again oh well. But all in all a great experence. I am going to recomend this bed to a few others that I know of that have back trouble as well. 5 stars

This was a really good idea to ship the mattress parts in separate boxes so you dont have to struggle to get it to your bedroom. It was easy to put together and I can adjust the layers to fit my sleeping peference. I prefer the firm base layer on top and the visco memory foam on top. I am finally sleeping through the night with no pain for the first time in years. It has actually improved the quality of my life. Thank you. 5 stars

This is a very good, and very thick, mattress. Don't worry about the fact it's listed as an automotive mattress- it's more than adequate for home use. Simple enough to put together- it comes in three layers, and each layer is labeled on the side, so you just stack them up and slip on the included mattress pad/cover. It's much lighter and easier to maneuver than a spring mattress of the same size. Only downside from a more expensive memory foam mattress- the foam doesn't spring back to shape immediately. I didn't have any problem with the packaging- it's wrapped in a lot of tape so it comes in relatively small boxes, but it's easy enough to cut through. Doesn't require a box spring- I use it on a platform frame.
Included pillow is useless, though. 5 stars

The reason that I bought this product is because I have 5 herniated discs. Sleeping comfortably is tough. I cannot get a good night sleep. I wake up stiff, in pain and often feel more tired than before I went to sleep!

Ordering was easy. The price is great. Delivery was fast. It was a great idea for the company to ship in 3 separate boxes. The 2 problems that I had is...

1. they used so much darn tape to keep the queen-size foam rolled up tight to fit into the box which measures about 13 x 24 x 26. It seriously took me 45 minutes to cut open the 3 tape balls.

2. The tape balls were not labeled as to which one was firm, medium and softer so opening them in the wrong order of course I threw my back out.

I am unable to use my bed until someone is here to help me switch the mattresses. Of course the one I want on top ~ is on the bottom. 3 stars